Introduction to Learning Collaborative
The Region Healthcare Partnership (RHP) 12 Learning Collaborative, anchored by University Medical Center (Lubbock County Hospital District), was created to support the planning, execution and assessment of the partner DSRIP projects. The RHP 12 Learning Collaborative will invest its time and efforts in learning, not teaching. Specifically, we aim to improve the overall quality and outcomes of the Region’s DSRIP projects by engaging providers and stakeholders in a collaborative format to share best practices in an effort to raise the bar and raise the floor to transform healthcare. One of the goals of the Learning Collaborative is to create a forum that brings regional providers together for sharing, networking and general support. The second goal is to assist regional providers in improving specifically identified outcome measures through cohorts focused on process improvement. The RHP 12 Learning Collaborative will also include interested regional stakeholders.
The RHP 12 Learning Collaborative activities will be structured around the Institute for Healthcare Improvement’s (IHI) “Breakthrough Series” framework using the Plan, Do, Check, Act (PDCA) as the quality improvement methodology. A menu of learning opportunities that is tailored to the needs of the region will focus on sharing knowledge, expertise in cohort topic areas and in improvement methods to support implementation and improvement of region’s projects.
Anchor Role in the Learning Collaborative
The anchor will provide the region providers and stakeholders with a menu of opportunities to participate in the Learning Collaborative to include individual, regional and core. The anchor team’s focus is to share knowledge, experience and expertise in topic areas and improvement methods to support implementation and improvement of the region’s projects. The anchor team consists of operational and project management staff that will operate as Innovator Agents working directly with providers on the individual level to identify needs, resources and learning opportunities. Innovator Agents will work with providers in a variety of settings to identify specific needs and assist in applying best practices. The anchor will also host regional activities such as monthly status calls and topical webinars in which DSRIP projects will be highlighted, relevant topic education will be provided and collaborative updates will be reported. Core learning opportunities will focus on two large regional events per year and Cohort Workgroups. These venues will give the anchor the opportunity to share IHI’s Breakthrough series to include PDCA cycle and other evidenced based models for improvement. This will also be an opportunity to disseminate project findings and share experiences among providers.
Provider Partner Role
All performing providers and regional stakeholders are encouraged to participate in the Learning Collaborative through one of all of the menu selections, individual, regional and/or core. On an individual level, providers will have access to innovator agents to assist with issues unique to their projects. We will work to provide you with information about best practices in the area that you have identified and we can help identify any other learning opportunity that will lead to successful outcomes. We will utilize anchor resources such as UMC Anchor staff/Innovator agents to provide subject matter expertise. The regional level will corporate learning opportunities through regularly scheduled monthly status calls which will include collaborative updates, DSRIP project spotlights, review of required reporting and celebration of accomplishments. Through feedback and request that we receive from our providers, we will prepare or invite content experts to present topical webinars. The core will involve the face to face regional events and focused cohort workgroups.
The two focused cohort workgroups will be guided by a Quality Improvement Advisory Group. Providers will have the opportunity to self-select into a workgroup(s) depending on their interest and applicable projects. These workgroups will participate in rapid PDCA processes and share the knowledge and experienced gathered through these PDCA cycles. The process will begin with well-defined protocols determined by the Cohort Quality Advisory Group. The scope of the work will be identified and distributed to the workgroups during learning sessions. The cohort members will complete PDCA/PDSA cycles on the topics specific to their projects at their individual organizations. By the end of the workgroup sessions, cohort members will be implementing meaningful changes in their organizations. These meaningful changes and unique events of healthcare transformation will be disseminated by the leaders affect ongoing regional impact. The topics selected will be those that are “ripe for improvement”. Research shows that many time practices are implemented without utilizing the best scientific knowledge. There has been so much research conducted where evidenced based practices have emerged but because finding these best practices requires review of literature and is so time consuming, many practices unknowingly deviate from these evidence based models. As the anchor, we have done and will continue to review the literature for you and the topics offered will be based on these best practices. We want to set everyone up for success so improvements will produce clear and positive results by reducing costs and improving quality. Working together will heighten the possibility of breakthrough and we believe that there will be multiple “sentinel” organizations that will be able to spotlight their success.